Cloud PMS
Mews
Cloud PMS that automates front desk, housekeeping and billing workflows
Hotel Operations Technology and Solutions
Hotel operations technology helps teams run the daily work of a property, from housekeeping and maintenance to inspections, staff communication and reporting. Below are the operations partners we work with.
Hotel Operations Partners
View all partners
Cloud PMS
Operations platform
hotelkit
One app for team communication, housekeeping and maintenance
Inspection software
Oditly
Digital inspections with photo evidence and corrective actions
Business intelligence
Innrly
Financial, operational and labor data in one dashboard
Emergency response
Smart Hotel Manager
Mobile emergency plans, shutoff locations and contacts for every shift
Review management
Caleta
Turns guest reviews into operational fixes
Smart room sensors
Alerteer
Real-time alerts for in-room smoking, vaping and carbon monoxide
Shuttle tracking
TrackMyShuttle
Shuttle routes, scheduling and fleet tracking
Cloud phones + AI
Avalora
Cloud phone system that connects front desk and back office
The basics
What Is Hotel Operations Technology?
It is the software that replaces paper checklists, phone calls and spreadsheets with shared, trackable workflows. Teams see what needs doing, who owns it and when it is done. Common types include:
- Property management systems (PMS)
- Housekeeping and room status tools
- Maintenance and work order management
- Hotel inspection software
- Staff communication apps
- Business intelligence and reporting
- Emergency response tools
- Hotel phone systems
Buying tips
How to Choose Operations Software
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01
Start with the process where your team loses the most time.
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02
Map how that process works today before you look at products.
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03
Check that the tool connects to your PMS and other core systems.
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04
Pick something staff can use on a phone with little training.
FAQs
